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Telecaller

Telecaller Jobs in India

As on 28 March 2024, There are 3 Telecaller Job vacancies, with salary packages in the range of INR 10,000 to 50,000 per month.

Generate sales; yes, that’s the objective of telecalling agents. And how do they do it? By establishing telephonic contact with the clients — present and potential. The nature of this job is such that they have to be extremely reliant on spoken communication which is why their communication skills, spoken and written have to be excellent.

To excel in telecaller jobs in India, the candidate must be totally engaged in striking a conversation with clients. Do note that telecaller job openings will require you to obtain information about the clients, and retrieve data about more individuals who will be a part of the target audience.

Individuals occupying telecaller job vacancies, must also take down notes at all times so that other members of the team can follow up with the customers. In all the cases of telecaller jobs for freshers and experiences, it's absolutely quintessential to convince the toughest of customers to make a purchase. Moreover, when you apply for telecaller jobs any feedback coming from the customers must be utilised to improve any of the offerings. Here’s a list of the requirements, or job responsibilities of a telecaller executive.

  • Contact details of all the customers must be obtained and updated.
  • Record and note important details from every call made to customers.
  • Dial existing customers and leads about the products and try to make a sale. 
  • Resolve customer grievances, answer queries, and implement suggestions on time. 
  • For any sales made successfully, or for an unsuccessful sale, record all the attempts.
  • Execute duties with dedication and respect, regardless of what is happening around you. 
  • Know everything there is to know about the products and services and the related updates.
  • Relay information about acceptances made by customers regarding any offerings to the sales teams for follow-ups and closures.
  • Coordinate with team members and attend meetings to put forth your observations about progress and matters related to performances, and expectations. 

Find Latest Telecaller Job vacancies on Rocket

All telecaller job vacancies on Rocket are latest. To assist you in finding the job you really want quickly we’ve built filters that will only show you the most relevant jobs. These filters — listed below — can be accessed by clicking on the “Filters” button.

  • Freshness — when was the job posted?

  • Job Type (Show only) — trusted jobs, non-consultancy jobs, fresher jobs, experienced jobs.

  • Location

  • Salary 

  • Experience

  • Education

  • Company

How to apply for Telecaller Job openings online?

Once you have zoned in on telecaller Job openings, click on any and follow the steps mentioned below:

  • Click “Apply” after clicking on the telecaller job

  • Enter your first name, last name, mobile number, and email address in the pop-up form and click on “Apply”

  • Then confirm your job application for telecaller job vacancy by entering the OTP

  • Enter mandatory details for your application, verify your email and hit “Confirm”.

  • Then enter secondary details and click on “Confirm”. The recruiter will be alerted with your details. By doing this, we populate more telecaller jobs for you. However, you can skip this step if you want to conduct your own search.

  • Then track the progress of your application by clicking on the “Applications’’ tab on the top. 

Basic eligibility criteria & requirements to apply for a telecaller job

Please note that the listed requirements for telecaller jobs below is not exhaustive. Every employer may have their own eligibility criteria which the job seeker must fulfil Having said that, the most common requirements mentioned in almost all telecaller job description include:

  • High school certificate/diploma or equivalent.

  • Proven experience as a telecaller or similar.

  • Candidates who have completed some type of sales-related training or certification are preferred.

  • Computer proficiency. Some may even require expertise in certain tools and software.

  • Candidates must have been exposed to diverse cultural norms, viewpoints, and experiences.

  • Impeccable spoken and written communication.

  • Candidate must be able to switch their communication pattern based on the response of the customer.

  • Excellent archiving, research, and interpersonal skills.

  • Ability to take feedback constructively.

Benefits of working as a Telecaller

The nature of telecaller jobs itself and the employee benefits are the reasons why many sign up for the role. Let’s take a look at the benefits.

  • Flexible work shifts.

  • Incentives, bonuses and promotions.

  • Transport , cab, and canteen facilities.

  • Emotional intelligence of a telecaller increases with experience.

  • Through understanding of the products can result in a transfer to other departments.

  • Sales, marketing, and product management skills improve with experience. 

  • Office network and network skills improves as the telecaller collaborates with peers and departments.

  • Critical thinking, analytical skills, and communication improves right out of the gates.

Popular firms offering telecalling jobs

Some of the renowned firms recruiting telecallers on Rocket include:

  • BHC

  • ITdose

  • Athena BPO

  • Ellabic India

  • Dell Technologies

  • SANN Consulting

  • Tvs Training and Services

  • Echaar Manpower Solution

  • Inspire Global Solutions

  • Kalakal Enterprise India Pvt Ltd

  • S-Cube Futuretech Pvt. Ltd.

  • International Registrar Certifications

  • Ambey Trading Company

  • Astrospirit & Associates

  • Neuvant Technologies Pvt Ltd

  • Experiva Services Pvt Ltd

  • Hathway Digital Private Limited

Get free Telecaller job alerts

Register with Rocket to get free telecaller job alerts. Rocket provides free job-specific job alerts to all the subscribers. To set up customer care job alerts, follow the steps below. 

  • Visit myrocket.co

  • Click on 'Create Job Alerts'

  • Fill up the form

  • Give relevant keywords such as 'telecaller', 'telesales', ‘telemarketing’ ‘BPO’, ‘customer care’ and so on in the ‘Add Keywords’ field

  • Click 'Subscribe'

Telecaller Jobs - FAQs

1) What is the average salary of a telecaller in India?

According to reports, the average salary of a telecaller ranges anywhere between INR 10,000 - 30,000 per month. However, this figure goes up depending on the work experience, the employer, and incentives.

2) What is the work flexibility like for telecallers?

It’s as good as any other corporate job, if not more. Candidates can be given the option to choose their work shifts. Moreover, exiting a telecaller job isn’t as complicated as the rest. This is the reason why many get into it, especially college students, to earn a bit of pocket money and add experience to their resumes. 

3) Can telecalling be done from home?

Yes, some employers do offer this flexibility. However, it also depends on your work experience, your seniority, and the work policy.

4) For a fresher, what is the next step up from a telecaller’s position?

If you’re extremely good as a telecaller, generating and converting leads, the next step would be that of a team leader. However, you might also be assigned the role of a trainer or manager. Some telecallers with exceptional sales, marketing, product management skills can also be assigned a role in any of the aforementioned teams/departments. 

5) What is the minimum experience required for a telecaller job?

The minimum experience required by recruiters for a telecaller position is 6 months. Having said that, most firms induct freshers who are given the appropriate training.

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