Mumbai
Trusted
Freshers
Work from home
Part Time
Walk-In Interview
Explore other job roles
Home
Back Office
Back Office Jobs in Mumbai

An Introduction to Back Office Jobs in Mumbai

As on 19 March 2024, Mumbai has a total of 4 Back Office Job vacancies, with salary packages in the range of INR 10,000 to 50,000 per month.

Mumbai; a city that has for years held its own as the go-to destination for jobs in showbiz and entertainment has had a resurgence of sorts in the last couple of years as a global hub for the biggest brands in finance, IT, manufacturing to set up shop. The city has time and again stood shoulder to shoulder with other big metro cities India — such as Bangalore, Chennai, Hyderabad, and Delhi-NCR —  creating jobs in the startup ecosystem and across other major industries and sectors. 

While many job seekers from all over the country head to this coastal city for high-end jobs in engineering, management, finance, entertainment and advertising, there are a few who deviate from orthodox career choices and seek back office roles, or as they’re famously known — operations. 

May job seekers overlook back office jobs. Perhaps it’s the moniker that derives such disregard for the role. But people in back office roles and operations are the internal cogs, working silently in the background but always drawing appreciation from the higher management and leadership, keeping the company ticking like clockwork. 

While the importance of other employees in finance, accounting, engineering, marketing and sales cannot be undermined, it is the back office staff that play the biggest role in dictating how a company functions. Every organisation or brand, regardless of its size, needs a back office team as they support the front office staff who face the clients and customers. 

To truly understand what back office jobs are, it’s important that you first know what a back office is, their importance, and some of the vital roles that fall under the category. We’ll tell everything you want to know about back office jobs and business operations below and touch upon the sheer number of vacancies in this role for the city of Mumbai which can be found on Rocket. Let’s get started.

What are back office jobs in Mumbai?

A back office job is one where an employee is engaged in tasks that deals with administration. Needless to say, the role of administration for an organisation is vital; without it, a business is destined for failure in the short or long run. Individuals who take up back office jobs are categorised under operations. 

It’s important to note here that all back office jobs or jobs in operations for every organisation will be the same. The roles and responsibilities will depend on the nature of the work the organisation indulges in. For instance, the roles and responsibilities for a back office executive in a law firm would be completely different from back office executives at an IT firm.

Back office employees might not necessarily come to the fore exhibiting their contributions. They’re more behind-the-curtain employees, vivaciously supporting client-facing front office employees, helping them execute their duties efficiently. Although back office personnel engage in administration, they might be required to juggle an assortment of duties in accounting, data entry, HR operation and so on.  

What goes on in the back offices of companies in Mumbai?

As mentioned earlier, back office personnel help client-facing personnel perform their duties. Any business in Mumbai has office operations running in the background and it is the primary function of the back office staff to perform any tasks related to it. 

They’re completely restricted from working directly with the organization’s clients, but they work their fingers to the bone to keep the company afloat. 

Are back office personnel really important for companies in Mumbai?

If the senior leadership and management of a company is the head and the brains of the organisation, the back office staff is the backbone supporting the entire frame and structure of the organization helping it perform its functions to the best of its abilities and move forward. 

Without them running smoothly, an organisation cannot possibly achieve success and growth. Also, when back office operations are on-point, productivity and cost-cutting also receive massive boosts. 

Data, which today is worth more than gold for today’s businesses and organisations, is a priceless resource. The back office personnel ensure that it is not only maintained and organized but also protected against any illicit activity and external threats. Of course, they also get into the nitty-gritty of managing the allocation of resources within an organization. And if any changes are to be made in organizational operations, the back office staff are the first to arrive on the scene to plan, test and implement modifications.

What are the benefits of back office jobs?

The following are the benefits of joining up as a back office team member within the organization.

  • No additional task of sourcing and finding customers/clients.
  • Duties will most be in-office. You will hardly have to step out for field work.
  • Since data will mostly be handled by the operations team, you will have access to it in real-time.
  • You’ll be in charge of administration and will coordinate with front office employees
  • A back office job is usually more relaxed than front office jobs 

What are the responsibilities of a back office executive in Mumbai?

The responsibilities of a back office executive depends on the organization they eventually join. All or some of the following back office responsibilities below might fall in your bucket when you join a company. Please go through the back office job description on Rocket carefully before applying.  

  • Carry out market research duties 
  • Attend to company bills, invoices, and receipts
  • Updating calendars and/or organizing staff meetings 
  • Assimilate, process, and manage market research data
  • Collaborating with the sales team and assisting them in performing duties
  • Assisting with inventory control and coordinating with supporting management and the front office team
  • Discharge basic administration duties, including sending mails, managing office supplies and stationary, and printing

What are the different back office job roles across industries in Mumbai?

Although back office personnel are hired for all industries. The following are 3 key industries in Mumbai where they’re hired the most. 

  • Back office jobs in the Finance and Banking Sector

Candidates who see themselves in back office roles within banks and financial institutions might be required to possess at least a Bachelor’s degree. You might even gain advantage over the competition if you have a postgraduate degree.

In baking institutions, back office employees are tasked with collecting and compiling documents and information. You might also have to obtain credit reports and, at times, collect customer deposits and bank receipts. 

Although the bank has the final say in stating your responsibilities, know that a majority of back office employees have to manage client accounts. Some might vene have to go a step further and perform duties related to IT services, accounting, clearances and regulatory compliance.

  • Back office jobs in the BPO Industry

Mumbai has many BPO firms that take and make calls to clients across the country and the globe. For this industry, the inclusion of a back office team is crucial as their success depends on it. 

As a back office personnel you will have to work on spreadsheets, create reports, and manage or enter data. These responsibilities usually tie back to BPO back office jobs that are non-voice in nature. 

Since BPOs conduct business, either B2B or B2C, the ideal back office candidates are those who have completed their graduation and possess excellent communication skills. 

And that’s not where the duties end. A back office employee at a BPO must also be quick at identifying customer queries and come up with solutions for them in the shortest time possible.

  • Back office jobs in Private Companies

Now we come to the category of employers who hire the most number of back office employees. Since private firms and organisations are made up of several departments, back office job responsibilities are specific to the workings and objectives of each department.

Having said that, apart from sales, almost all departments require back office candidates. You could be someone in operations working directly with the marketing team, IT team, HR team and so on. Getting a back office job can also be thought of a detour to your dream job and role if you couldn’t land it initially.

In other words, you could easily be an operations executive working with the marketing team which could turn in a full-time marketing role if your contributions and performance are deemed worthy.

How To Find Latest Back Office Jobs in Mumbai through Rocket?

As you can see on this page, many companies in Mumbai are looking out for candidates willing to sign up for back office jobs in Mumbai.

What candidates usually do when looking for back office jobs in Mumbai is have a few companies in mind, visit their recruitment or career page, and then apply directly. However, this might not be the ideal way to apply for back office openings in Mumbai as the jobs might not be made live on their recruitment page. Moreover, there are hundreds and thousands of companies in Mumbai that require back office personnel . A candidate cannot possibly scan each company’s recruitment page to fill back office vacancies. 

This is where Rocket comes in and makes the process of keeping track of all the latest back office  openings convenient. 

To help you find a back office job in Mumbai, one that meets all your expectations, Rocket has built an assortment of filters for this page with Mumbai back office jobs. When applied these filters  will narrow down your search.

Let’s look at all the filters which will funnel your search for the latest back office jobs in Mumbai and give you the latest openings.

  • Company
  • Gender
  • Work experience
  • Monthly salary
  • Interview Type (Scheduled or Walk-in)
  • Job type (trusted and non-consultancy jobs)
  • Employment type (internship, part-time & full-time)
  • Education

How to Apply for Back Office Jobs in Mumbai Online?

With Rocket, just about anyone can sign up for back office jobs in Mumbai. We have mentioned the eligibility requirements for back office jobs a little further down if you’d like to know what is the criteria for such a role. 

As mentioned before, getting a back office job opens the doorway for promotions to other higher job roles in other departments. Moreover, getting a back office job flaunts your administration, management abilities. In Mumbai, candidates who want to fashion a career in back office jobs have varying educational qualifications, from 10th and 12th pass candidates to graduates and postgraduates.  

On Rocket, you can find back office jobs that are perfect for both freshers & experienced. On this page, you can find back office job openings advertised by the best companies in Mumbai. Since all the jobs listed here are verified by our expert team of recruiters and AI-enabled algorithms, you can go ahead and apply the filters on the left-hand-side to shortlist all the back office vacancies in Mumbai that meet your own requirements. 

Once you’ve done that, follow the steps given below to apply:

  • Click on “Apply with CV” or “Book Interview” button on the job card
  • Enter your first name, last name, mobile number, and email address in the pop-up form and click on “Apply”
  • Then confirm your job application for the Mumbai back office job by entering the OTP
  • Enter mandatory details for your application, verify your email and hit “Confirm”.
  • Then enter secondary details and click on “Confirm”. The recruiter will be alerted with your details. By doing this, you give us the opportunity to find more back office jobs in Mumbai for you. However, if you want to conduct your own search for back office jobs in Mumbai, you can choose to skip this step.
  • What then? All you have to do is wait for the recruiter to respond. To track the progress of your applications for back office jobs in Mumbai, you can click on the “Applications’’ tab on the top.

What Is the Basic Eligibility Criteria for Back Office Jobs in Mumbai?

The following requirements might not be the same for all hiring companies on Rocket. We suggest you go over the job description thoroughly before applying. That said, the eligibility criteria for a typical back office job is as follows:

  • Accustomed to market research techniques
  • Graduation in Business Administration or similar
  • Proven working knowledge of common CRM platforms
  • Complete knowhow of operating systems, MS office and related software
  • Proven work experience as an office executive
  • Outstanding organizational, written and verbal communication skills
  • Fantastic teamplayer and leadership skills
  • Basic experience in accounting and financial software