Virtual Assistant Job Description

Virtual Assistant Job Description (JD)

  • Respond to emails and phone calls
  • Schedule meetings
  • Book travel and accommodations
  • Manage a contact list
  • Prepare customer spreadsheets and keep online records
  • Organize managers’ calendars
  • Perform market research
  • Create presentations, as assigned
  • Address employees administrative queries
  • Provide customer service as first point of contact

Requirements

  • Proven experience as a Virtual Assistant or relevant role
  • Familiarity with current technologies, like desktop sharing, cloud services and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email and instant messaging communication skills
  • Excellent time management skills
  • Solid organizational skills
  • High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus