Loan Processor Job Description

Loan Processor Job Description (JD)

  • Perform initial appraisal of potential borrowers by thoroughly examining their applications
  • Assess the credit standings of applicants through background research
  • Interview applicants to evaluate their eligibility for loan or mortgage
  • Conclude on all applicable financial and non-financial criteria and develop loan repayment plans
  • Follow up with clients to clarify important points
  • Give the “green light” to eligible candidates and report decisions with sound arguments
  • Finalize loan contracts and keep clients informed in rules and obligations
  • Remain up to speed regarding lending and other financial services
  • Create and renew records
  • Identify customer needs, explore all options and suggest different types of loans
  • Cultivate trustworthy referral networks, suggest alternate channels and cross-sell products and services
  • Forge trust relationships and enhance customer dedication
  • Work within established regulations and adhere to law requirements at all times

Requirements

  • Proven working experience in a loan processor role
  • Good knowledge of banking computer software and MS Office
  • Comprehension of direct/indirect lending procedures
  • In-depth understanding of relevant rules and regulations
  • Excellent communication and sales skills
  • Balance between customer satisfaction orientation and a results driven approach
  • BSc degree in finance, economics, or a related field