IT Coordinator Job Description

IT Coordinator Job Description (JD)

  • Institute protocols for the use of IT across departments and projects
  • Provide advice on the most suitable IT choices
  • Provide technical support or training for systems and networks
  • Act as link between end users and higher level support
  • Install and configure software and hardware (printers, network cards etc.)
  • Monitor system and network performance
  • Perform troubleshooting, repairs and data restoration
  • Performance maintenance activities (e.g. backups)
  • Maintain licenses and upgrade schedules
  • Collaborate with other professionals to maintain standards and functionality


Requirements

  • Proven experience as IT coordinator or similar role
  • Experience in network management and help desk support is appreciated
  • Solid knowledge of IT systems and applications
  • Understanding of TCP/IP protocols and LAN/WAN configuration
  • Ability to troubleshoot and repair issues
  • Strong communication and interpersonal skills
  • Great attention to detail
  • Excellent organizational and coordination abilities
  • BSc/BA in information technology or computer science is preferred
  • Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus