Flight Attendant Job Description

Flight Attendant Job Description (JD)

  • Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Attend the “brief” and act on it
  • Conduct safety check before flight
  • Greet customers, check their tickets and accompany them to their seats
  • Prepare and serve drinks and food to passengers
  • Present emergency equipment and give instructions
  • Monitor and secure the cabin regularly
  • Comply with all aviation rules and regulations for safety and protection
  • Assist passengers and cabin crew during emergency situations
  • Provide special help to passengers with special needs (children, disabled persons, elders etc)
  • Submit analytic reports concerning flight incidents


Requirements

  • Proven working experience as flight attendant or customer service experience
  • Fluency in English, multilingual is preferred
  • MS Office knowledge
  • Customer service-oriented
  • Professional image
  • Excellent communication and presentation skills
  • Problem solving skills and ability to handle difficult situations
  • Cabin crew certification or training