• Monitor website performance using tools such as Sentry, DataDog and Google Analytics
• Report any new issue to the engineer in charge for that type of error
• Follow-up with responsible engineers/project managers and assure all issues are dealt with in an effective and timely manner
• Track and directly report error status updates and confirm deliveries to project manager
• Coordinate and execute daily administrative tasks
Ideal candidate
You are the ideal candidate for this job if you have:• Bachelor’s degree• At least one year experience in software error and performance monitoring (ideally using Sentry, DataDog and Google Analytics)• Familiarity with Microsoft Office and Google Sheets• Experience with Jira, Sentry or some other project management software is a big plus• Ability to follow directions and take initiative when required• Excellent communication and organizational skills• Ability to manage your own time and never miss a deadline (being organized and punctual)• Willingness to work 60+ hours per week and go the extra mile when needed (weekend work or finishing late when the team needs it)• Good English
Our offer
• Very competitive salary based on skills and prior experience
• Raise and advancement opportunities based on periodic evaluations
• The ability to work overtime for added income
• Free training provided
• 100% remote position
Notes
• Expected work schedule is 60 hours/week out of which at least one day on weekend
• All selected candidates will have to pass a series of tests that focus on their English skills, Excel skills and attention to detail
Company details
About us
WalletHub is a high-growth fintech company based in Washington, D.C. that is looking for talented, hard-working individuals to help us disrupt personal finance.
WalletHub is one of the leading personal finance destinations in the US and it's rapidly growing its Indian operation (currently over 30 members working remotely). Even though we are based in Washington, D.C. most of our team members work remotely from every corner of the world and as such we provide a highly multicultural work environment.
More details about Wallethub
We are harnessing the power of data analytics and artificial intelligence to build the brain of a smart financial advisor, whose services we’re offering to everyone for free. The WalletHub brain enables users to make better financial decisions in a fraction of the time with three unique features:
1) Customized Credit-Improvement Tips: WalletHub identifies improvement opportunities and guides you through the necessary corrections.
2) Personalized Money-Saving Advice: WalletHub’s savings brain constantly scours the market for load-lightening opportunities, bringing you only the best deals.
3) Wallet Surveillance: Personal finance isn’t as scary with 24/7 credit monitoring providing backup, notifying you of important credit-report changes.
In addition to the valuable intelligence the brain provides, WalletHub is the first and only service to offer free credit scores and full credit reports that are updated on a daily basis absent of user interaction, rather than weekly or monthly and only when a user logs in. Some other services hang their hats on free credit scores and reports, yet they’re still inferior to what WalletHub considers minor pieces to a much larger puzzle.