Technician

Eureka Forbes Ltd
Mumbai - Bhandup East, Bhandup West, Mulund West, Mulund East
12,824
/ monthly
Salary benefits
Requirements
No experience required
Pursuing Graduation
19 - 32 years
Male Only Job
Cheque Book / Pass Book
Marksheets and Degree
Pan Card
Aadhar Card
Shift timings
Working days
6 days/week
Morning Shift (male only)
9:30am - 5:30pm

Job description

Job Role

The candidate will be working on-field and he will be responsible for:

  • The servicing and maintenance of Water Purifiers and other Eureka Forbes Products

  • He will be required to travel within a radius of 2-3 km and will be required to go to houses for servicing

  • The shift timing will be 9:30 am - 5:30 pm but will fluctuate as per time slot given by the customers

  • The candidate should be jolly, approachable and ready to travel on foot/bike.  


Candidates will be provided with a safety kit which will have face masks, gloves etc. by the company free of cost.

Client Product: Water Purifier

  • The candidate will have to service purifiers

  • He will have to carry tool kit as well as spare parts

  • He will have to make calls to the customers for availability

  • He will have to be dressed properly and should be well behaved

Mandates

  • Minimum Educational Qualification:

    • If the candidate is 10th Pass he should have at least 1-year Diploma In Electrical/Electronics/Plumbing Technician

    • If a candidate is 12th Pass he should have at least 6 months Diploma in Electrical/Electronics/Plumbing Technician

  • Age Criteria: Max age is 35 years old

  • Gender: Male Only

  • Salary Offered: Rs 10,506 in hand along with PF/ESIC

  • Incentives based on performance

  • Mobile Allowance is provided

  • Working Days: Sat/Sun will not be off. Rotational Off

  • Minimum Experience: Fresher Allowed

  • If the candidate is experienced, experience in home appliance servicing like AC/Washing machine servicing is preferable

  • Candidates from Kent RO are not Preferred

  • Language Preferred:

    • Mandatory: Hindi and Basic English

    • Marathi is preferable

  • Mandatory Documents: 

    • Aadhar Card

    • Pan Card

    • Bank Proof

    • Photo

    • Prev Company OL & Salary Slips(if the candidate is experienced)

  • Mandatory Possessions: 

    • Smartphone Mandatory 

    • The bike is Preferred(No Petrol allowance Provided)

      • Maintaining 6 Calls / Visits Per Day Productivity

      • 85% Attendance to be maintained per month 

      • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

      • Documentation of all activities on the field as per the company process 

      • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

      • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

      • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

      • Update customer feedback in the mobile app. or in SRAF / History card as the case applicable 

      • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

      • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

      • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

      • Drop door lock card  at the door in case if the customer is not at home during any visit 

Additional Requirements
Experience
Mechanical Engineer,
Electrical Engineer,
Civil Engineer,
Technician,
Electrician,
Mechanic,
Electronics / Electrical
Job Type
Full Time
Other requirements
- 10th Pass with ITI, Diploma in EEE, ECE
- Candidates with ITI Freshers or Diploma \ Graduate in Electrical \ Civil \ Mechanical freshers can apply
- Areas are open for entire Western & Harbour Line and Central line ( CST to Ghatkopar only)
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Posted on 20 Mar 2024
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Technician
Technician in Eureka Forbes Ltd