Water Purifier Technician - Mumbai

2 months ago

CBD Belapur, Navi Mumbai
Panvel, Navi Mumbai
+6 more

6 months - 2 years Experience
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Job type: Full Time

Nature of Job: Field
Work days: 6 days per week
Shift Timings:
Morning Shift
9:30am - 5:30pm
(Male only)
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Selection Criteria

Under Graduation mandatoryCompulsory
10th Pass with ITI, Diploma in Electrical/Electronics/Plumbing TechnicianCompulsory
6 months to 2 years of experience as Electrician in Electronics / Electrical mandatoryCompulsory
Good English skills. Ability to speak, read & write.Compulsory
Good Hindi skills. Ability to Speak.Compulsory
Electrical/Electronics/Plumbing Technician*

Required for the Job

Android PhoneCompulsory
Pan CardCompulsory
Marksheets and DegreeCompulsory
Cheque Book / Pass BookCompulsory
Aadhar CardCompulsory
Electrical/Electronics/Plumbing Technician*
Bike Mandatory*
Notice Period*
Expected Salary
Male preferred

Job Description

Nerul West, Navi Mumbai2
Kamothe, Navi Mumbai2
Kalamboli, Navi Mumbai1
Kharghar, Navi Mumbai2
Ulwe, Navi Mumbai2
New Panvel, Navi Mumbai2
Taloja, Navi Mumbai1
Belapur, Navi Mumbai2
Kasarvadavli, Godhbunder Road, Thane2
Charai, Thane West3
Hiranandani Estate, Thane West2
Mulund West2
Ulhasnagar, Kalyan2

Job Role

The candidate will be working on-field and he will be responsible for:

  • The servicing and maintenance of Water Purifiers and other Eureka Forbes Products

  • He will be required to travel within a radius of 2-3 km and will be required to go to houses for servicing

  • The shift timing will be 9:30 am - 5:30 pm but will fluctuate as per time slot given by the customers

  • The candidate should be jolly, approachable and ready to travel on foot/bike.  

Candidates will be provided with a safety kit which will have face masks, gloves etc. by the company free of cost.

Client Product: Water Purifier

  • The candidate will have to service purifiers

  • He will have to carry tool kit as well as spare parts

  • He will have to make calls to the customers for availability

  • He will have to be dressed properly and should be well behaved


  • Minimum Educational Qualification:

    • If a candidate is 12th Pass he should have at least 6 months Diploma in Electrical/Electronics/Plumbing Technician

  • Age Criteria: Max age is 35 years old

  • Gender: Male Only

  • Salary Offered: Rs 12,246 in hand along with PF/ESIC

  • Incentives based on performance

  • Mobile Allowance is provided

  • Working Days: Sat/Sun will not be off. Rotational Off

  • Minimum Experience: Fresher Allowed

  • If the candidate is experienced, experience in home appliance servicing like AC/Washing machine servicing is preferable

  • Candidates from Kent RO are not Preferred

  • Language Preferred:

    • Mandatory: Hindi and Basic English

    • Marathi is preferable

  • Mandatory Documents: 

    • Aadhar Card

    • Pan Card

    • Bank Proof

    • Photo

    • Prev Company OL & Salary Slips(if the candidate is experienced)

  • Mandatory Possessions: 

    • Smartphone Mandatory 

    • The bike is Preferred(No Petrol allowance Provided)

      • Maintaining 6 Calls / Visits Per Day Productivity

      • 85% Attendance to be maintained per month 

      • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

      • Documentation of all activities on the field as per the company process 

      • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

      • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

      • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

      • Update customer feedback in the mobile app. or in SRAF / History card as the case applicable 

      • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

      • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

      • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

      • Drop door lock card  at the door in case if the customer is not at home during any visit 

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About the Company
Eureka Forbes

To introduce us, Eureka Forbes Ltd is a Rs. 3800 crores organization with 10000 employees spread across 250 locations in India.  Having started as “single-location, single-product” direct sales company in 1982, EFL (Eureka Forbes Limited) has over the years, expanded its distribution channel to cover the retail, industrial and commercial segments and households in India and abroad.

EFL has its manufacturing wing at Bimetal, Meghalaya, Bedi and Dehradun together with an advanced Government Recognized R & D Centre at Bangalore. EFL’s commitment to the customer does not end with sales - the company’s service network of over 1050 response-centre’s provides prompt and efficient after-sales service and is supported by a team of customer relations’ representatives, who maintain regular contact with customers and keep a pulse on the market.

Water Purifier Technician - Mumbai
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