Water Purifier Technician - Hyderabad

2 months ago

Kukatpally, Hyderabad
HITEC City, Hyderabad
+2 more

₹8,878
+incentives
No Experience Required
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₹8,878monthly
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Job type: Full Time

Nature of Job: Field
Work days: 6 days per week
Shift Timings:
Morning Shift
9:30am - 6:30pm
(Male only)
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Selection Criteria

Education
Under Graduation mandatoryCompulsory
10th Pass with ITI, Diploma in EEE, ECE,PUC/ Any GraduateCompulsory
Experience
Any Experience preferred
Communication
Fluent Telugu skills. Ability to speak, read & write.Compulsory
Good English skills. Ability to Speak.Compulsory

Required for the Job

Ownership
Android PhoneCompulsory
Bike/ScooterCompulsory
Documents
Marksheets and DegreeCompulsory
Aadhar CardCompulsory
Others
Expected Salary
Notice Period
Male preferred

Job Description


  • Maintaining 6 Calls / Visits Per Day Productivity

  • 85% Attendance to be maintained per month 

  • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

  • Documentation of all activities on the field as per the company process 

  • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

  • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

  • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

  • Update customer feedback in mobile app. or in SRAF / History card as the case applicable 

  • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

  • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

  • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

  • Drop door lock card  at the door in case if the customer is not at home during any visit 

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About the Company
Eureka Forbes

To introduce us, Eureka Forbes Ltd is a Rs. 3800 crores organization with 10000 employees spread across 250 locations in India.  Having started as “single-location, single-product” direct sales company in 1982, EFL (Eureka Forbes Limited) has over the years, expanded its distribution channel to cover the retail, industrial and commercial segments and households in India and abroad.

EFL has its manufacturing wing at Bimetal, Meghalaya, Bedi and Dehradun together with an advanced Government Recognized R & D Centre at Bangalore. EFL’s commitment to the customer does not end with sales - the company’s service network of over 1050 response-centre’s provides prompt and efficient after-sales service and is supported by a team of customer relations’ representatives, who maintain regular contact with customers and keep a pulse on the market.

Water Purifier Technician - Hyderabad
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