We have opening for Apple Consultants (Sales / Sr. Sales Executive) with our retail outlets i.e Maple stores in all Mumbai / Navi Mumbai Locations.
Please find below the company profile and job description as follows.
Maple Digital Technology International Pvt Ltd (www.mapledti.com)
Maple Digital Technology Intl Pvt Ltd is pioneer in providing Indian Customer a complete experience of the cutting edge of technology of Apple. We assist our customer with everything - starting with buying their apple devices, to setting up complete solution tailored to their need.
Interview Date - 8th August 2018
Interview Time - 11 AM to 1 PM IST
Interview Venue - Seawoods Grand Central Mall, Upper Ground Floor, UG 47, Plot R-1, Seawoods Railway Station, Navi Mumbai 400706.
Job Location - Mumbai / Navi Mumbai
Experience - 0 - 6 yrs (Retail Sales) , Freshers with good communications skills also can apply
1) Handle walk-in customer queries.
2) Identify the potential customer and understand the needs of the customer.
3) Sell Accessories.
4) Up selling & Cross-selling of Products.
5) Achieve the set sales targets.
6) Send a daily sales report to the manager and accounts team.
7) Send daily individual tracker to the immediate supervisor.
8) Send a weekly footfall report to the immediate supervisor.
Job Description for CRE
1) Handling the customer query/ grievances.
2) Developing relationship with premium clients, thus enhancing the business.
3) Understanding the customer query and accordingly look forward for its resolution.
4) Allocation of onsite calls to the engineers.
5) Revert to the clients (Happy Calling), thus confirming the service.
6) Should deal with the team and management and come up with ways to better the service.
7) Focusing on the C-SAT & identifying the Root Cause Analysis (RCA) on the same.
8) Need to maintain certain reports such as Happy Calling Report and Apple Report.
Please be present at the mentioned venue and time with your updated resume. No prior appointments are required. Candidates can directly reach venue.