1- Contacting potential or existing customers to inform them about a product or service using scripts.
2- Answer questions about products or the company.
3- Keep records of calls and sales and note useful information.
4- Proven track record of successfully meeting sales quota preferably over the phone.
5- Excellent knowledge of English/Hindi.
6- Excellent communication and interpersonal skills.
7- Cool-tempered and able to handle rejection.
8- Outstanding negotiation skills with the ability to resolve issues and address complaints.