Responsibilities:
· Work with the Training manager to create and implement training plans for delivery center managers/ Service partner locations, supervisors and associates.
· Create and manage training content and documentation.
· Ensure that Learning creates/updates accurate and useful information on job tasks, SOPs (Standard Operating Procedures) and training aids/visuals
Basic Qualifications
· A bachelor's degree
· Minimum 2 yrs work experience in Retail/ E-commerce/ Hospitality/ Logistics
· Excellent verbal and written communication skills
· Experience in using computers to develop materials/ content- PPT's, EXCEL using latest training and feedback tools, use of email and knowledge of internet/intranet.
Preferred Qualifications
-MBA in any steam is an added advantage.
-Experience of carrying out all the activities in a Training Process - Design, Delivery and Evaluation
-A bachelor's degree in a relevant field
-Excellent verbal and written communication skills
-Experience using computers to develop materials/ content- PPT's EXCEL using latest training and feedback tools, use of email and knowledge of internet/intranet.