Ticketing Executive-Telephonic Interview

Ziphertech
Navi Mumbai - Navi Mumbai
10,700
/ monthly
Requirements
No experience required
less than 10th
18 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

Male: Rotational shift

Female:Day shift

Whatsapp your resume for telephonic Interview


  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.


Additional Requirements
Language
English
Experience
Customer Care
Job Type
Full Time
Skills
telesales
customer care
Telecalling
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Posted on 09 Jan 2019
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