Telesales Officer

Airoli, Navi Mumbai
Ghansoli, Navi Mumbai
+2 more

₹12,000 - 30,000
No Experience Required
Freshers can apply
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Job type: Full Time

Nature of Job: NA
Work days: days per week
Aasaanjobs does NOT charge any fee from jobseeker

Selection Criteria

12th Pass mandatoryCompulsory
Any Experience preferred
Functional English skills. Ability to speak & read.Compulsory
Good Hindi skills. Ability to speak & read.Compulsory
Functional Marathi skills. Ability to speak & read.

Required for the Job

Expected Salary
Notice Period

Job Description

  • Attracts potential customers by answering product and service questions suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment  following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed

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