Telecaller (Female Only)

Role Overview:

The Telesales & Service Associate is to sell paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features, service so as to derive maximum ROI for the client. The role also includes achieving targets for up gradation by ensuring regular service follow ups.

Key responsibilities:

• Responsible for making outbound calls.
• Reach out to customers and convert them into leads.
• Maintain regular follow-ups with prospective customers and leads assigned.
• Selling Membership over the phone.
• Explaining the product features in detail and how to use the packages.
• Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages.
• Providing the right customer experience.

Experience: 1+ year’s experience in Telesales / Telecalling / Telemarketing / Domestic BPO / Direct Sales / Customer Engagement process or domain

Education

UG: Any Graduate in Any Specialization

Key Skills

• Good Communication skills.
• Negotiation and customer acquisition approach.
• Team player.
• Proficient at using computer.

Languages known: Fluent Spoken English & Tamil