Telecaller Executive

AVinative Techno Solutions Pvt. Ltd.
Pune - Kothrud
10,000 - 15,000
/ monthly
Requirements
No experience required
less than 10th
18 - 27 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 7:00pm

Job description

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Keep records of calls and sales and note useful information
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus
Additional Requirements
Language
Hindi,
English,
Marathi
Experience
Telesales / Telemarketing,
IT- Software
Job Type
Full Time
Documents
Aadhar Card
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Posted on 11 Mar 2020
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Sales / Business Development
Sales / Business Development in AVinative Techno Solutions Pvt. Ltd.