Telecaller Executive
AVinative Techno Solutions Pvt. Ltd.
Pune
- Kothrud
₹
10,000 - 15,000
/ monthly
Requirements
No experience required
less than 10th
18 - 27 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 7:00pm
Job description
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Additional Requirements
Language
Hindi,
English,
Marathi
Experience
Telesales / Telemarketing,
IT- Software
Job Type
Full Time
Documents
Aadhar Card
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Posted on 11 Mar 2020
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Sales / Business Development in AVinative Techno Solutions Pvt. Ltd.
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