Telecaller

OEMZ4U IT Solutions Pvt. Ltd.
Gurugram - Sector 49
15,000 - 25,000
/ monthly
Requirements
Upto 6 months experience
Graduate
19 - 30 years
No gender preference
Aadhar Card
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
10:00am - 6:00pm

Job description

  • Responsible to call HP Customers to sell HP Warranty Extension.
  • Build sustainable relationship and trust with the customers through open and interactive communication.
  • Managing cold calls with the customers.
  • Managing incoming calls and customer service inquiries.
  • Identifying and accessing customer needs to achieve customers  satisfaction.
  • Keep records of customer interaction and process customer accounts.
  • Follow communication procedures , guidelines and policies.

Additional Requirements
Language
English
Experience
Telemarketing,
BPO / ITES
Job Type
Full Time
Skills
Computer Awareness
Confidence
Dedication
Customer Retention
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Posted on 28 Feb 2019
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