Assist customers via voice, email or chat. Handle queries and complaints of customers. Transaction handling Services, Problem Solving Efficiency. Responsible to deliver high quality and productivity results that meet the identified targets. Ability handle tough situation with customer. Strong ability to multitask and take fast decisions independently. Maintains composure and patience with customers.
Good Communication skills. Ability to work under pressure and promote a team environment. TeleCalling Executives must be able to join immediately. Graduate/ Under Graduate fine. Decent Computer Knowledge required.