<ul style="font-size: small;"><li><span style="font-size: 10pt;color: black;">Provide exceptional customer service by following the process.</span></li><li><font face="arial, helvetica, sans-serif" color="#000000">Solving customer queries over phone/email related to their invoice.</font></li><li><font face="arial, helvetica, sans-serif" color="#000000">Provide the best possible solution to their queries.</font></li><li><font face="arial, helvetica, sans-serif" color="#000000">Excellent written and oral communication skills.<br/></font></li><li><font face="arial, helvetica, sans-serif" color="#000000">High process orientation.<br/></font></li><li><div style="font-size: small;"><div>Demonstrated capability of working with large corporate, with multiple decision makers for long-term contracts</div></div><div class="yj6qo ajU" style="width: 22px;font-size: small;"></div></li><li><p>Demonstrated initiative, resourcefulness and problem-solving ability.<br/></p></li></ul>

Candidate should not to be from science background - BSc/Btech/Mtech/BE

For experienced candidates- having BPO industry experience will be mandatory

Customer Care

BPO / ITES

English

<p dir="ltr" style="text-align: left;">Printo was founded by a motley crew from Bombay - a life science graduate and software engineer who knew very little about software, and even less about print! They were soon joined by a few more diehards, including a print engineer and a pre-press expert (finally, someone from print!).  The founding team was disappointed with the lack of professional print services for young businesses and individuals, most of who had orders that were too small for the higher quality printers. What was initially started out as a print store only for businesses, eventually became a store that provided printing services to all.</p><p dir="ltr" style="text-align: left;">It was born out of a vision to create a place run by happy people who delivered happy customers and catered to the printing needs of almost everyone. With some inspired teamwork, peppered liberally with start-up mistakes, Printo’s initial crew slowly built a business that is known today for its steadfast service and colourfast printing. Printo makes printing easy!</p><p dir="ltr" style="text-align: left;">Printo is the largest Print chain serving small businesses and individuals. Printo has 30 stores spread over six major<br/>cities viz. Bengaluru, Chennai, Hyderabad, Pune, Delhi and Gurgaon. The company also serves large corporate<br/>through a sales team in all these location. Printo’s web site provides an alternate channel to access the company’s<br/>services. The company has plans to become a Rs 100 crore company in the next three years.<br/>Printo is on an aggressive growth phase with National ambition and therefore a great company to build a career!<br/>The company was voted among the top hundred companies as Great Place to Work. Experience with Printo provides<br/>an exposure to sales, marketing, customer service and printing technology.<br/></p>

Technical Support cum Customer Support

Job description