Installation and configuration of Windows based operating systems
(Windows Xp, Vista,7&8)
·Software installations and troubleshooting of all types of customer
oriented field problems, network setting for TCP/IP and Internet setup.
·Trouble shooting of all types of Hardware and software applications
·Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing
backup and recovery.
·Configuring & troubleshooting of printer, scanner & LAN related issues
reported by users
·Installation and configuring of wireless Data Cards in users laptops.
·Exposure in Active Directory user creation & deletion
·Maintenance and Troubleshooting of connectivity problems using Ping,
·Trouble shooting hardware, software & networking problems.
·User group policies creation & modification
·Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
·Password creation & resetting to end users through remote desktop
·Good experience in configuring & troubleshooting of MS Outlook 2007/10/13
or Outlook Express
·Remotely resolving application problems and network problems and mail
configurations through net meeting, remote desktop sharing.
• Install, upgrade, support and troubleshoot Enterprise Applications
hosted on Windows Server 2000/2003/2008
3AG Network Solutions Pvt .Ltd is Leading IT Infrastructure solution
system integrator, software product services, ERP solutions, Sap
implementation and outsourcing technical staff, Facility Management
Company. 3AG Network Solutions offers a whole range of IT infrastructure
solutions and services to enterprise customers. 3AGNS as system
integration and support Services Company has evolved successfully to keep
pace with changing IT world. 3AGNS started as a system integrator and
technical support, VoIP Services Company. 3AGNS has grown into one of the
leading IT infrastructure solutions and technical support services
outsourcing companies in the country today.