1. Level 2 and Level 3 Network Management
2. Manage the team monitoring LAN &
3. WAN alerts from NNM dashboard
4. Handle Network maintenance and admin tasks
5. Switch administration & configuration support
6. Coordinate with WAN vendors
7. Coordinate with Onsite Regional IT's
8. Network availability reporting
9. Good troubleshooting skills, understanding of systems capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks.