Service Manager
KOTAK MAHINDRA
Mumbai
- Mumbai
₹
2,00,000 - 5,00,000
/ monthly
Requirements
2 - 5 years experience
Graduate
Above 18 years
No gender preference
Job description
Effectively managing & mentoring/training the team of Service Delivery Officers in Mumbai.
Driving team for cross sell target.
Sound in customer service, business policies, processes, operations & compliance
norms.
Managing client escalations/grievances related to general product and/or service
Initiating client contact & better connect as needed to support RMs.
Conduct audits for the team and provide control mechanisms.
Ensure adequate inputs given for recommendations of changes in processes and
controls.
Additional Requirements
Experience
Back Office Executive,
Banking / Financial Services / Insurance
Job Type
Full Time
Share
Posted on 12 Sep 2019
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Back Office Executive in KOTAK MAHINDRA
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