Bengaluru, Bangalore Urban

₹13,000 - 15,000
1 year - 3 years Experience
Resume required
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Job type: Full Time

Nature of Job: NA
Work days: 6 days per week
Shift Timings:
Morning Shift
9:30am - 6:30pm
(Male only)
Aasaanjobs does NOT charge any fee from jobseeker

Selection Criteria

Education
12th Pass mandatoryCompulsory
Experience
1 year to 3 years of experience as Operations Executive mandatoryCompulsory
Experience in Automobile preferred
Communication
Functional English skills. Ability to speak, write & read.
Functional Kannada skills. Ability to Speak.
Functional Hindi skills. Ability to Speak.
Skills
Computer Awareness*
Dedication*
Local Awareness*
Customer Retention*
Smartphone Acquainted

Required for the Job

Ownership
Bike/ScooterCompulsory
Android Phone
Documents
4-Wheeler Driving LicenseCompulsory
Others
Expected Salary
Notice Period
Male preferred

Job Description

FullTank Technologies Pvt Ltd is led by an experienced team of professionals whose complimentary skills ensure that we have deep expertise in Automotive after sales management, IT development and flawless execution and scalability. To ensure optimum customer service, we’re hiring a Service Advisor to work with our clients. Your job will be to coordinate with Garages when customer’s vehicles need repairs. We’re counting on you to develop extensive product knowledge and to serve our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation. You will be reporting to Key Account Manager. Along with this, you have to identify the new garages to serve our customers better and faster. Candidate should have should have technical as well good knowledge in keeping relationship with customers.
Job Roles & Responsibilities: -
 
 Contact Customer to get leads on Service Requests  Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules  Verification of Garage Estimates based on customer service requirement  Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation  Gather Spare Purchase Requirement from Garages  Focus on increasing TAT  Track service request and ensure timely delivery of vehicles  Maintaining SLA

Fulltank offers an array of services to choose from offering the best price with premium services. We offer customizable service offerings enabling corporates to design their own service experience.
Our expert team of advisers and delivery managers makes sure that the customer has a convenient & hassle free service experience.