<ul><li>Responsible for Account Management.</li><li>Manage a large number of incoming calls.</li><li>Aligning of technicians for installation of the dedicated project.</li><li>Single point of contact for all A/c Manager for any service-related issue. </li><li>Recording of all complaints in Excel.</li><li>Strong phone contact handling skills and active listening required.</li><li>Proven customer support experience or experience as a client service representative.</li></ul>

Bachelor of Technology (B.Tech)/Bachelor of Engineering (B.E.)

Customer Care

English

Minda iConnect Pvt. Ltd. has been incorporated in September 2014 with a vision to contribute to this change and deliver enhanced value to car owners and automobile manufacturers by offering end to end 'connected car' solutions. Our focus is in providing useful functionality on owner's smart phone to make car ownership more enjoyable, safer and a convenient experience! We are a part of UNOMINDA Group - technology leaders in automobile components industry. As a group we are a leading supplier of automotive solutions to almost all Indian car manufacturers and many international ones as well. We have manufacturing facilities in various locations in India and also in Indonesia, Vietnam and Spain. We have international offices in Japan, North America, Europe and China.

Senior Customer Care Executive

Job description