alon managers work in a variety of establishments. Specific duties and responsibilities may vary, but there are several core tasks associated with the job, including:
Manage the Salon
Salon managers lead, monitor, and analyze the daily operations of the salon establishment under their care. They are responsible for sustaining a healthy, positive team environment, and ensuring that service operations are delivered smoothly. Salon managers also handle employee scheduling to ensure there are enough service providers to meet customer demand.
Lead Employees to Success
It’s the job of salon managers to cultivate a quality team and maximize their staff’s potential. Salon managers set individual team member goals and objectives. They make sure that staff adhere to company policies and procedures. They monitor staff performance and provide guidance for growth.
Perform Salon Services
Salon managers provide a full range of the services offered by their salon, including cutting, styling, waxing, or whatever is offered. They lead by example, giving customers service of the highest quality while keeping an eye on overall operations.
Recruit and Train Staff
Salon managers are responsible for recruiting and fully staffing their salons. Hiring and training new team members are key duties for salon managers. They identify strengths and weaknesses in personnel needs and help develop their skills.
Market the Salon and Build Clientele
Salon managers take charge of quickly building a salon’s client base. Their goal is to encourage customer retention and increase repeat visits from patrons. These leaders track and review client retention data and adjust the company’s service strategy as necessary. Salon managers implement marketing activities and carry out a promotional calendar to increase sales productivity.