Sales Excutive

Neeaira Global
Greater Noida - Greater Noida
... +1 others
20,000 - 35,000
/ monthly
Requirements
6 months - 3 years experience
Graduate
Above 21 years
No gender preference
Aadhar Card
Pan Card
Salary slips
Joining and Relieving Letters
Marksheets and Degree
Photos
Shift timings
Working days
5 days/week
Morning Shift
7:00pm - 4:00am

Job description

  • Handling in bound calls from international customers on Student loans/debt consolidation.    
  • Understanding the client requirements and specifications of the project.
  • Ensuring that the deliverables are made to the clients on time.
  • Adhering to the quality standards of the company.
  • Gaining product knowledge to provide efficient and effective customer solutions.
  • Display ability to address customer queries/doubts and provide quick, appropriate and workable solutions for the same with impeccable integrity.
  • Moulding the customers and convincing them into buying competitive company plans.
  • Identifying and prioritising the needs of the customers.
  • Based on the above mentioned responsibility, need to come up with multiple student loan plan options or be able to come up with tailor-made plans keeping in mind the customers’ needs and organizational goals.
  • Building rapport with customers and keeping a follow up with them to ensure proper customer query resolution.
  •  Achieving stretched targets in a result-oriented environment.
  • Maintaining strong client relationship and high level of customer service.
  • Keeping abreast with the organization’s service/business plans.
Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
Quantitative Aptitude
MS Word
customer care
international calling
Inbound Calling
TECHSUPPORT
Customer Retention
Customer Engagement
Customer-focused Service
Agency Sales
Voice Calling
Other requirements
- o Should have excellent negotiating skills.
- o Should have high call closure orientation.
- o Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure.
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Posted on 07 June 2018
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