Role: Retail Sales Consultant
Experience: 1-4 years
Locations:
Mumbai
Pune
Bangalore
Delhi
Interview Process:
Bangalore:
-Telephonic Screening
- F2F rounds
Mumbai, Pune, Delhi:
- Telephonic Screening
-F2F round
- 2/3 Telephonic Interviews
Role will include:
- Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for purchase of products from our catalogue
- Liaise with stakeholders in different teams to provide the best suited solution for the customer's requirements
- Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
- Execute tasks of store processes and daily operations at the store for maintain the standards of Store operations, display and ambience
- Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams
- Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience
- Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability
- Navigate between ERPs and data templates to manage your revenue and sales related data
- Requires working on Saturdays/Sundays
Desired Skills and Functional Experience:
- Retail / Selling and Customer Interaction experience is must
- Great command of communication / language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly
- High energy, cheerful person + ability to smile always despite the situation / time
- Empathy for people and situations; highly approachable person
- Honesty and transparency in communication; shows warmth in interactions
- Extremely hard-working and committed to the cause / values / vision of UL
- Love for beautiful homes, and all things beautiful; a love for aesthetics
- Willingness to learn rapidly + Ability to consistently make things better
- Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation