Recovery Telecaller - Personal Loan (Female)

2 months ago

Andheri East, Mumbai

₹12,000 - 20,000
No Experience Required
Freshers can apply
Resume required

Job type: Full Time

Work days: 6 days per week
Shift Timings:
Morning Shift
9:00am - 6:00pm
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Selection Criteria

Graduation Degree preferred
Any Experience preferred

Required for the Job

Expected Salary
Notice Period

Job Description

Scope of Work

> Calling bouncing customers to recover the EMIs due from 0 to legal buckets.

> Planning of daily visits for recovery executives.

> Follow ups with customer in legal / outstanding dues cases.

> Occasional field visits as required by the business.


> Proper record keeping in MS Excel / Access is required along with timely report generation.

> Achieving stipulated monthly targets for recovery collections.

> Rigorous and repeated follow up is required to be successful at this role.


> Should have 2+ years of experience in recovery tele-calling.

> Experience of hard recovery is preferred.

> Should be smart.

> Great communication and interpersonal skills are required.

> Knowledge of Personal Loans is preferred.

> Should have basic banking knowledge.

> Basic computer and Excel skills required.

Phillip Finance is a non-deposit taking NBFC regulated by RBI and is a private limited company by structure. It was incorporated in 1996 and currently deals in two types of loan products i.e. Loan against Securities (LAS) and Personal Loans (PL).

Recovery Telecaller - Personal Loan (Female)