Translate By Humans is seeking a translation project manager to join our team based in Ahmedabad. This role will primarily be responsible for overseeing the successful execution of translation projects across various industry verticals, including ones that involve multiple foreign languages and maintaining client relationships as well.
Key Roles and Responsibilities
Manage all translation projects, including sending quotes to clients, sourcing the translation projects to translators and proofreaders, reviewing files for QC and ensuring delivery of the final translation is made timely.
Serve as a liaison between client and translator, ensuring any and all expectations/requirements for the projects are made clear to the translation teams.
Follow all stipulated quality assurance procedures and resolves quality assurance issues.
Assist in the creation, updating and maintenance of translation memories in applicable language(s).
Gain expertise in the usage of CAT tools (For eg. TRADOS) including the ability to troubleshoot issues.
Process all invoices for both translators and clients.
Additional Requirements
Language
English
Job Type
Full Time
Other requirements
- Salary is negotiable for relevant candidates
- Hands-on experience in working with Customer Service tool (Zendesk, FreshDesk, ZohoDesk, etc)