Job Description:
- Customer Understanding: Understand the customer goals and motivations to define product/process strategy for a smooth and hassle-free user experience
- Product Strategy: Define process and product feature roadmap consistent with a short/long-term strategy
- Roadmap Planning: Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product/process roadmap and major product releases
- Create buy-in for the product road map with internal and external stakeholders
- Execution: Work closely with the tech and business teams to develop go-live milestones
- Define and monitor key performance metrics to ensure product performance, and continually optimize operational efficiencies including cost reduction efforts
Experience:
- 4-6 Years of Product Management experience or 2-3 Years of Analytics/ SDE experience
- User-focus - past demonstration that you put the customer first and you are unwilling to make your problems your users’ problems
- Proven experience in defining and measuring the success of product/process initiatives
- Proven ability to think quantitatively/qualitatively about operating processes/outcomes