Social Media operations: Executing the in-house social media strategies as guided by senior team member
Client relations: Interacting with clients over phone, chat tool on website, and emails. Also, co-ordinating meetings of seniors in the company with clients or potential clients.
Event co-ordination: Co-ordinating all events hosted by the company. This would include arranging for food and beverages, sending reminders to participants and interested parties, fees collection, sending confirmation invoices etc.
Material assistance: Assisting the chief trainer for printing material and preparing folders, stationary etc for the workshops and personal clients
Groundwork: Complete responsibility for all operation related assistance which requires local travelling like managing printouts and purchase of stationary from nearby stores, client office visit for handover of material or collection of fees, visit bank for dropping cheque etc.
Operational co-ordination: Handle all operational issues for smooth functioning of office, like co-ordination of timings for interns, staff queries related to breakdown of internet or telephone connectivity, settling tea and food bills, keeping track of office related expenditure, etc.
Inventory management: Keeping track of all inventory in the office and refilling stock as and when required. This includes stationary, food, printouts, bill books, company products etc.
Online marketing assistance: Assist in execution of online product marketing and dispatch under guidance of senior. This also includes co-ordination with courier service agency and customers.
Receipts management: Timely generation of receipts for various services and products, and sending the same to the customers or CA as required.