Position
Summary: Responsible
for the completion of defined processes and procedures to the
deadline, ensuring accuracy, completeness, and compliance with
relevant internal and external standards. Identifies anomalies as
they arise and uses judgement based on rules and procedures to
resolve. For complex issues, may escalate to senior team
members.
Interpersonal
Skills; Written
& Verbal Communication Skills; Team Working Skills; Microsoft
Office/ Microsoft Excel & PC Skills; Problem Solving
Skills
Qualifications:
Graduation
in any field
Language: English
(Hindi/local language): Writing, Speaking, Reading, Comprehension
Work
Experience: Customer
Service: Customer Service Experience/ BPO / Call centre or any
customer-facing profile. (Min. 6 month experience)