- Timely execution of Sales orders received from customers.
- Ensuring 100% accuracy in order capturing.
- Coordination with sales team if the order documentation is not in line with our guidelines.
- Reverting to sales team on price & availability related queries.
- To prepare list of pending sales order
- Follow-up with customers on pending invoices to ensure prompt and timely payment
- Review, verify and track payments from appropriate parties in the billing system
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Research and resolve payment discrepancies
- Review AR aging to ensure compliance
- Maintain accounts receivable customer files and records
- Communicate with customers via phone, email, mail or personally