International Voice Process
Designation: Senior Process Associate
Vacancy: 90
Shift : Night shift
Shift Timings: 6.30 PM to 4.30 AM
Work Location: Chennai
Eligible Candidates:
Freshers with any educational background but Excellent Communication is mandatory
Experienced Candidate with 1 - 4 years in any International call centre.
Job Description:
Effective English oral communication skills
Excellent, analytical, listening and organizational skills
Candidate must have good English written / verbal communication skills. In
addition, English Language Comprehensive must be good.
Candidates must be open to relocate to any location and work in shifts (where and
when required)
Candidates must be available to join immediately.
Excellent customer service skills and great enthusiasm for helping customers.
Must be able to prioritize, planning work activities efficiently to meet deadlines and
high-level goals and complete all job duty requirements
Must be able to adhere to schedule changes based on department and/or business.
Must be an energetic self-starter with the ability to work both independently and
within a team.
Excellent time management skills, attention to detail and the ability to multi task
Capacity to handle change, stay open to different ideas, support positive changes
Initiative: Identifying what needs to be done and doing it before being asked or
before the situation warrants it
Performance based Hike will be given.
Ability to continually display positive attitude.
Stay current with system information, changes and updates
Speed Efficiency from the candidates.
Team Work to be done.
Perform under pressure.
Regularity & Punctuality
Good time management and leave management.
Adaptability and Flexibility.
Ethic