Huge Vacancy For Customer Care For International Process

Teleperfomance
Mumbai - Goregaon West, Malad West
15,000 - 20,000
/ monthly
Requirements
6 months - 2 years experience
12th pass
18 - 30 years
No gender preference
Cheque Book / Pass Book
Joining and Relieving Letters
Marksheets and Degree
Photos
Salary slips
Pan Card
Aadhar Card
Shift timings
Working days
6 days/week
Morning Shift
9:00am - 4:30pm

Job description



Customer Service Officer Duties and Responsibilities

customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

  • Answer customer inquiries via phone, email, and in-person.
  • Direct customers to online resources.
  • Update customer records in the system, including notes about interactions.
  • Pitch ideas for improving customer care.
  • Create and maintain reports about customer interactions.

Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
Computer Awareness
Confidence
MS Word
Customer Retention
Share
Posted on 16 Mar 2020
Home
Customer Care
Customer Care in Tactics Management Services Pvt Ltd