Hiring Team Leader for BPO (Immediate joining)

Calling 24o7 Bpo Services
Pune - Kasba Peth
2,40,000 - 3,50,000
/ monthly
Requirements
5 - 15 years experience
12th pass
Above 25 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
11:00am - 8:00pm
Morning Shift
10:00am - 7:00pm

Job description

      Position-            Team Leader (Voice Process)
     Qualification -    Graduate
     Salary -                 20 K - 25 K - CTC
     Experience -      2-3 years of experience as TL in BPO  
                                    or
                                    8-10 years of experience as SME in International BPO (voice process)

Excellent communication skills in English,Hindi, Marathi.
2-3 years of experience in the same role(Team Leader) in BPO Voice process



     Team development, and performance management.

     A good understanding of the market dynamics in the respective sector.

     Developing strategies to guarantee success and growth.

     Developing and maintaining relationships within the team.

     communication and customer management.

     Handling customer complaints and enquiries.

    Monitoring random calls for quality assurance.

    Forecasting and analyzing sales data.

    Regular reporting to Head

    Keeping to targets and managing KPIs.



Additional Requirements
Language
English
Experience
Telemarketing,
BPO / ITES
Job Type
Full Time
Skills
Confidence
Team Handling
Other requirements
- Candidate should join immediately
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Posted on 11 Feb 2020
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