Hiring for Team Leader for Customer Service

TCT
Bengaluru - Krishnarajapuram
20,000 - 30,000
/ monthly
Requirements
2 - 5 years experience
Graduate
18 - 30 years
Male Only Job
Shift timings
Working days
6 days/week
Night Shift
2:00pm - 10:00pm

Job description

We are looking for a qualified team leader only MALE CANDIDATES who can manage the team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.


As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.


Ultimately, you should lead by setting a good example and engage the team to achieve goals.


Responsibilities

Create an inspiring team environment with an open communication culture

Set clear team goals

Delegate tasks and set deadlines

Oversee day-to-day operation

Monitor team performance and report on metrics

Motivate team members

Discover training needs and provide coaching

Listen to team members’ feedback and resolve any issues or conflicts

Recognize high performance and reward accomplishments

Encourage creativity and risk-taking

Suggest and organize team building activities


Requirements

Proven work experience as a team leader in Customer service

In-depth knowledge of performance metrics

Good PC skills, especially MS Excel

Excellent communication and leadership skills

Organizational and time-management skills

Decision-making skills

Degree in Management or training in team leading is a plus

Should know KRA and PEOPLE MANAGEMENT mandatory!!

Qualification :Degree(Non engr) (6days working)

Should have all academical original documents (10th,12th and degree marksheet)

Should have all official original documents (offer letter,experience ,Relieving letter and last three months salary pay slips)

Interested candidates can whats app there updated resume

its immedidate requirement

age below 30 only should apply

Additional Requirements
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
customer care
people management
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Posted on 01 June 2020
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