Graduates required for Voice Process in CBSL

CONNEQT BUSINESS SOLUTIONS LIMITED
Bengaluru - Bommanahalli
2,00,000 - 2,50,000
/ monthly
Requirements
No experience required
Graduate
Above 18 years
No gender preference
Shift timings
Working days
6 days/week

Job description

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound and Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read and Write English and Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality and Speed)

Ability to handle telephonic conversations

Good Listening and Comprehension skills

Should be flexible to work in 24/7 shift

Additional Requirements
Language
English,
Hindi,
Tamil
Experience
Customer Care
Job Type
Full Time
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Posted on 11 Mar 2020
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