A front office executive is responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.
responsible for greeting the visitors at the office. Registering their names and contact details.
responsible for maintenance of important documents, files and records in an organized manner.
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
Provide basic and accurate information in-person and via phone/email.
Involved in taking care of incoming and outgoing couriers-maintain a proper tracking record of couriers.