Front Office Associate

FabHotels
Bengaluru - Whitefield
13,000 - 14,000
/ monthly
Salary benefits
Requirements
6 months - 3 years experience
12th pass
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
7:00am - 3:00pm
Morning Shift
2:00pm - 10:00pm
Night Shift
10:00pm - 7:00am

Job description

  • Receptionist Executive will supervise the Front Desk Operation and will be responsible for smooth Check – in and Checkout of guests. 
  • The Reception Executive will also ensure that all Associates adhere to internal controls guidelines. 
  • He/ she will ensure that all standards related to policies and procedures are followed by the team of Front Desk Associates / Guest Service Associates.
  • On shift Front Desk Executive will be responsible for all Front Desk Operations.
  • Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to.
  • Front Desk Executive will provide guidance and supervision to Front Desk Associates Manager.
  • Supervises and guides Front Desk Associates to ensure that hotel’s policies and procedures are adhered to.
  • Creates a positive and highly motivated working environment that promotes and develops teamwork.
  • Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section. 
  • Conducts training of Guest Service Associates as per necessity.
  • Promptly and actively obtains feedback from guest.
  • In all incidents, provides management and department heads with reports and takes action to avoid repetition of any incidents, accidents, theft and complaints.
  • Ensures that all guests are all pre arrival preparations done for all VIP arrivals.

    Food will be provided from the company.
Additional Requirements
Language
English,
Hindi,
Kannada
Experience
Receptionist/Front Desk,
Hospitality / Hotels / Restaurants
Job Type
Full Time
Other requirements
- Candidate must be from HM Background
- Candidate must be well groomed
- Candidate must be Presentable
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Posted on 29 Feb 2020
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Receptionist/Front Desk
Receptionist/Front Desk in FabHotels