Front Desk Executive

1 month ago

Gurgaon, Gurgaon

₹8,333 - 33,333
No Experience Required
Freshers can apply
Resume required

Job type: Full Time

Work days: 6 days per week
Shift Timings:
Morning Shift
9:00am - 7:00pm
Aasaanjobs does NOT charge any fee from jobseeker

Selection Criteria

Graduation Degree preferred
Any Experience preferred
Excellent English skills. Ability to speak, read & write.

Required for the Job

Expected Salary
Notice Period

Job Description

About AltF

AltF is one of the top co-working spaces in India and It is headquartered in Gurgaon. It is spread over 1 Lac sq ft across 10 Locations and is now expanding to PAN India Level to become the biggest coworking space operator in the industry.

Started about 3 years back, it gives the blend of a startup and a growing organization together. AltF has served over 400 businesses so far. It is known to deliver affordable office space to startups and SMBs with a team size of 1-100 members.

Covered by Your story, LBB, Iamwire, Inc42 and many other news and media areas for doing amazingly well in the past couple of years.

What we need:

Urgently require “Customer Relationship Manager” for AltF CoWorking

Prerequisites for Customer Relationship Manager :

  • Consistently delivers high performance.

  • Customer service Oriented & Flexible, Self-Composed in high pressure or continually changing situations.

  • Strong Organizational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.

  • Experience in customer account management.

  • Thorough knowledge of MS Excel.

  • Should have good communication and convincing skills. Preferred experience in Real Estate Industry.

  • Must be open to working late hours if the business demands

Job Role :

  • Responsible for all post sales correspondence with customers

  • Act as a single point of contact with customer post sales, attending customer queries and grievances, ensuring good customer service

  • To deal with all queries in a professional and courteous manner, in person, on the telephone or via e-mail.

  • Understand & Forecast customer needs by analyzing feedback reports generated by the team; plans & ensures continuous refinements in the services offered.

  • Interdepartmental Coordination

  • Dealing with issues and responding to customer complaints & grievances.

  • MIS report generation and analysis.

Front Desk Executive