Responsible for post-sale field activities, Product’s Adoption & Usage
Monitor store performance and build happy customers to improve store efficiency & referral sales
Assess and evaluate team and individual performance
Fill knowledge gaps through additional training and professional development programs
Measure, analyze, and communicate progress toward strategic goals
Monitor key metrics and develop operational strategies to improve operational efficiency
Address all issues and concerns relating to the field office operations
Coordinate with internal teams to plan and execute field activities
Develop best practices and standard tools to improve operational efficiency