Desktop Support Engineer
skyprotechnologies
Mumbai
- Mumbai, Goregaon, Goregaon West
... +2 others
₹
10,000 - 15,000
/ monthly
Requirements
6 months - 3 years experience
Graduate
Above 18 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
9:00am - 6:00pm
Job description
Desktop Support
Responsibilities
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
Additional Requirements
Language
English
Experience
IT Support - Hardware,
IT - Hardware / Networking
Job Type
Full Time
Skills
Computer Awareness
Share
Posted on 21 Sep 2018
Home
•
IT Support - Hardware
•
IT Support - Hardware in skyprotechnologies
Jobs by type
Telesales / T...
Operations Ex...
Back Office E...
Sales / Busin...
Delivery Boy
Customer Care
Human Resourc...
Admin Executive
Accountant
Data Entry Op...
Driver
Medical Repre...
Nurse / Wardboy
Receptionist/...
Tutor / Teacher
Technician
Part Time
Work from home
Jobs by city
New Delhi
Mumbai
Kolkata
Bengaluru
Chennai
Hyderabad
Pune
Noida
Ahmedabad
Gurgaon
Lucknow
Kanpur
Jaipur
Indore
Coimbatore
Ludhiana
Mysore
Patna
Jobs by Company
Amazon
Eureka Forbes...
Zomato Jobs
Udaan
Kiranakart
Big Basket
Swiggy Jobs
Byjus
Practo