Debt Recovery Officer

Aphelion Finance Pvt.Ltd
Mumbai - Mulund West
15,000 - 20,000
/ monthly
Requirements
1 - 2 years experience
Graduate
18 - 28 years
Male Only Job
Aadhar Card
Pan Card
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift (male only)
10:30am - 6:30pm

Job description

                                                                                                                                                                                                                                                                                                                                                                                        

  • Knowledge of debt Collection best practice and approach to debt                                                                                                                                                                                          
  • Understanding of the debt position and how this affects the team and council overall                                                                                                                                                                                  
  • Exceptionally strong communication and negotiation skills                                                                                                                                                                                        
  • Ability to negotiate debt and payments with customers                                                                                                                                                                                             
  • Proven ability to use investigative skills maximise cash collection                                                                                                                                                                                           
  • Ability to manage caseload to meet performance targets                                                                                                                                                                                          
  •  Experience of working in a fast paced environment driven by target setting                                                                                                                                                                                     
  • Proven experience of meeting and exceeding set targets within a team environment                                                                                                                                                                                   
  • Experience of using customer management information systems to deliver targets and real time data                                                                                                                                                                                  
  • Experience of negotiating assertively and dealing with customers under difficult circumstances                                                                                                                                                                                             
  • Preparing MIS reports
  • To work outside normal working hours where it is deemed necessary to do so.                                                                                                                                                                                             
Additional Requirements
Language
English,
Hindi,
Marathi
Experience
Back Office Executive,
Banking / Financial Services / Insurance
Job Type
Full Time
Skills
Computer Awareness
Customer Retention
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Posted on 11 Oct 2018
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Back Office Executive
Back Office Executive in Aphelion Finance Pvt.Ltd