Hi,
Job Description
- Attend customer’s calls and assist them in resolving issues regarding the product/service.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.
- Setting up customer accounts and provide relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.
Skills Required
- Should be excellent with their communication skills
- Strong analytical skills and be able to manage time effectively.
- Should be able to multi-task.
- This job strong demands for good interpersonal and problem-solving skills.
Company Profile:
We are a one-stop financial services shop, widely known for quality of its advice, personalized service and cutting-edge technology. We started our journey in 2008. Currently we are serving more than 50,000 investors with a team of 100 members. Our core product offering is mutual fund, FD, Bonds, Debenture, etc
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Regards,
HR Team
Money Honey Financial Service Pvt Ltd