Telecalling Executive

Rupeek Fintech Pvt. Ltd.
Bengaluru - J P Nagar
15,000 - 20,000
/ monthly
Salary benefits
Requirements
1 - 3 years experience
12th pass
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
9:30am - 6:30pm

Job description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Additional Requirements
Language
English,
Hindi,
Kannada,
Telugu
Notice Period
15 days
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
excellent communication
customer care
Other requirements
- Customer Care in Inbound Process
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Posted on 27 Feb 2024
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Telesales / Telemarketing
Telesales / Telemarketing in Rupeek Fintech Pvt. Ltd.