Telecalling Executive
Rupeek Fintech Pvt. Ltd.
Bengaluru
- J P Nagar
₹
15,000 - 20,000
/ monthly
Salary benefits
Requirements
1 - 3 years experience
12th pass
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
9:30am - 6:30pm
Job description
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Additional Requirements
Language
English,
Hindi,
Kannada,
Telugu
Notice Period
15 days
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
excellent communication
customer care
Other requirements
- Customer Care in Inbound Process
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Posted on 27 Feb 2024
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