Customer Success Executive

XLNC Technologies
Mumbai - Malad West
3,00,000 - 6,00,000
/ monthly
Requirements
1 - 5 years experience
Graduate
Above 18 years
Female Only Job

Job description

JOB DESCRIPTION

Client/Account Management, Client Servicing

Requirement
  1. 1-2 Years of Experience
  2. Good communication skills in English
  3. Upselling Capability
  4. Preferably from a quality background
Job Responsibility
  1. Managing the client and handling the grievances
  2. High levels of quality customer engagement ensuring they reach success as soon as possible   Upselling
  3. Monitor the progress and mitigate risks involved if any
  4. Quality check for keeping a track on the quality of the delivery 
  5. Monitoring the CSAT(Client satisfaction survey)


Additional Requirements
Experience
Customer Care,
IT- Software
Job Type
Full Time
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Posted on 29 Feb 2020
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Customer Care in XLNC Technologies