Customer Delight Executive

DocsApp
Bengaluru - Domlur
2,00,000 - 3,00,000
/ monthly
Salary benefits
Requirements
6 months - 2 years experience
12th pass
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
3:00pm - 12:00am
Morning Shift
10:00am - 7:00pm
Night Shift
11:00pm - 8:00am

Job description

  • Providing solutions to different problems of customers by taking help of different internal tools, coordinating with Tech.
  • Support (this is one team with whom you’ll be working the most), Customer Success, Product, and Finance teams.
  • Answering phone calls and responding to emails.
  • Having product understanding and helping the customers as well with that.
  • Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
Additional Requirements
Language
English,
Hindi
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Other requirements
- Candidate is willing to work in rotational or night shifts
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Posted on 17 June 2019
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