Customer Delight Executive
DocsApp
Bengaluru
- Domlur
₹
2,00,000 - 3,00,000
/ monthly
Salary benefits
Requirements
6 months - 2 years experience
12th pass
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
3:00pm - 12:00am
Morning Shift
10:00am - 7:00pm
Night Shift
11:00pm - 8:00am
Job description
Providing solutions to different problems of customers by taking help of different internal tools, coordinating with Tech.
Support (this is one team with whom you’ll be working the most), Customer Success, Product, and Finance teams.
Answering phone calls and responding to emails.
Having product understanding and helping the customers as well with that.
Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
Additional Requirements
Language
English,
Hindi
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Other requirements
- Candidate is willing to work in rotational or night shifts
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Posted on 17 June 2019
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