Customer Care Executive

Udaan
Mumbai - Andheri East
15,000 - 17,000
/ monthly
Salary benefits
Requirements
1 - 4 years experience
12th pass
20 - 28 years
Female Only Job
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 7:00pm

Job description

  • Good logical reasoning & analytical skills.
  •  Able to interact with customers via calls, should be able to answer servicing questions.
  • Handling escalations from seller, providing solution.
  • Good Customer Service handling experience.
  • Playing key role in between Sellers regarding dispatch of products, handling escalation, guiding for the same



Additional Requirements
Language
English,
Hindi
Experience
Customer Care,
Logistics / Courier / Transportation
Job Type
Full Time
Other requirements
- Immediate or 15 Days
- First telephonic interview then face to face.
- Experience in Logistic industry will be preferred.
- Good Customer Service handling experience.
- Handling escalations from seller, providing solution.
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Posted on 17 July 2019
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Customer Care in Udaan